{"id":61961,"date":"2022-08-02T15:43:28","date_gmt":"2022-08-02T13:43:28","guid":{"rendered":"https:\/\/ecosave.com\/complaints\/"},"modified":"2023-12-21T11:26:36","modified_gmt":"2023-12-21T10:26:36","slug":"complaints","status":"publish","type":"page","link":"https:\/\/ecosave.com\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Do you have complaints about a product or your order? <\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Please contact us by email <a href=\"mailto:info@ecosave.com\">info@ecosave.com<\/a> or call us on <a href=\"tel:0321332038\" data-type=\"tel\" data-id=\"tel:0321332038\">0321 332038<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Other averaging:<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting Webwinkel Keur via <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_blank\" rel=\"noopener\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil.<\/a> From February 15, 2016, consumers in the EU will also be able to register complaints via the European Commission&#8217;s ODR platform. This ODR platform can be found at <a href=\"http:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener\">http:\/\/ec.europa.eu\/odr<\/a>. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you have complaints about a product or your order? Please contact us by email info@ecosave.com or call us on 0321 332038. Other averaging: If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting Webwinkel Keur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil. From February 15, 2016, consumers in the EU [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-61961","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/pages\/61961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/comments?post=61961"}],"version-history":[{"count":1,"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/pages\/61961\/revisions"}],"predecessor-version":[{"id":61962,"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/pages\/61961\/revisions\/61962"}],"wp:attachment":[{"href":"https:\/\/ecosave.com\/en\/wp-json\/wp\/v2\/media?parent=61961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}