Returns
Our products may be returned within 14 days of the purchase date as long as it can be returned unused and undamaged in its original box. Pay attention! There are several products that cannot be returned. An example for this is custom-made products.
Returning products
If you meet the requirements described above, you can return the product to the following address.
Ecosave BV
North runway 25
8256PP Biddinghuizen
Before you return your product, we would like to receive an email from you with your order number.
You are responsible for the costs of the returned product(s) and that you ensure that it is properly sent and received.
Refund
When you have received your returned product, it will be checked. If the product meets the above requirements, we will refund your purchase amount minus the shipping costs within 30 days.
If you are not on your stated payment account after 30 days, please contact us.
Do you have questions or need help?
Feel free to contact us.
We can be reached by mail and telephone from:
Mon-Fri 09:00 am to 17:00 pm