Refund and Return Policy

Returns

Our products may be returned within 14 days of the purchase date as long as it can be returned unused and undamaged in its original box. Pay attention! There are several products that cannot be returned. An example for this is custom-made products.

Returning products

If you meet the requirements described above, you can return the product to the following address.

Ecosave BV

North runway 25

8256PP Biddinghuizen

Before you return your product, we would like to receive an email from you with your order number.

You are responsible for the costs of the returned product(s) and that you ensure that it is properly sent and received.

Refund

When you have received your returned product, it will be checked. If the product meets the above requirements, we will refund your purchase amount minus the shipping costs within 30 days.

If you are not on your stated payment account after 30 days, please contact us.

Do you have questions or need help?

Feel free to contact us.

We can be reached by mail and telephone from:

Mon-Fri 09:00 am to 17:00 pm